Why isn't Loyalty Lion Rewards App integrating with my POS system?

Shopify Apps
1

Hello.

We’ve been using Loyalty Lion Rewards App for quite awhile with Shopify. It worked well until Shopify rolled out their new Look. In the past, our customers eligible rewards would automatically integrate when they were checking out in the POS system. Now, with the new upgrade that no longer happens. We have Loyalty Lion as a tile on our POS system but it doesn’t do anything. What am I missing? Does it still work?

Thanks,

Karen

2

Hey, @Jkjk4Sisters

I would recommend getting in touch with their app support team directly in order to get insight regarding the functionality of how their app integrates with Shopify POS. Below I’ll share their contact info:

Phone: +16282251695
Email: support@loyaltylion.com

If there is anything else I can help you with, please let me know.